The Future Of Frontend Engineering

Let’s start with the basics. What’s Frontend engineering? Without the “In a galaxy far far away…” it started as HTML/XML to be interpreted by a browser. However, over time Brenden Eich (Now with Brave Software) developed Javascript and it has become an ingredient across the entire technology stack (i.e. Node.js). Hence the word “FullStack” was developed. A FullStack developer could …

Zendesk – Today and Tomorrow

The customer support landscape today is evolving. What used to be a mostly phone, website, email, and a little chat, is evolving quickly. Zendesk has emerged as a critical player in the customer-centric support delivery model. Due to their user-friendly system, the dawn of their next customer platform is emerging through its new customer engagement platform strategy. Zendesk’s tomorrow is …

STILLNESS IS THE KEY – REVIEW- GOODREADS-EMBED

Here’s my first post to embed my GoodReads review. Stillness Is the Key by Ryan Holiday My rating: 4 of 5 stars Another great Ryan Holiday work where he continues to demonstrate his understanding of philosophical history. This work is probably his broadest approach to the idea of taking ownership of our minds. He references the Stotics, as he has …

Digital Commerce – CRM -Headless -Social – Conversational

In this post, I will present the current evolving landscape of digital commerce. There are 4 main categories to be covered: CRM – PopUp(SMS) and Email Signups For New Visitors Headless Commerce – Shopify Buy Button Social Commerce – Phase 2 Conversational Commerce – Phase 2 Klaviyo- CRM- PopUp Snippet Code Installed Here’s a Shopify Buy Button example for Headless …

The Power and Value of Team Services

What are team services? With Agile evolution, the notion of Squads, Guilds, and Tribes has sparked the development of operational models that support the cross-functional aspects of work today. Inside of enterprises, global technology teams are asked to significantly add efforts to innovate, grow and operate all consumer and customer touchpoints technologies in Web, Mobile, Retail, Franchising, Partner Commerce, Wholesale and ultimately …

What’s Your Body Battery?

The partnership between Garmin and FirstBeat Technologies has yielded a very important performance metric: Body Battery First introduced in 2018 in the Garmin Vivosmart line, the measurement of your “Body Battery” is to give you insight into your body’s current capacity based on training load and various indicators of stress and recovery. Firstbeat provides their own description: The basic concept …

Garmin and Oura – Insights and Value from PulseOX and Respiration Rates

I already owned a Garmin Fenix 5 before I purchased an Oura ring. I purchased the Oura ring because of its insights into HRV, sleep, and respiratory rates. At the time, Garmin Fenix 5 wasn’t tracking sleep. Now they track sleep which you can sleep in a similar post I did on the differences between Garmin and Oura in regards …

Individualized eCommerce experiences

What does it mean to “individualize” ? Individualize: transitive verb: To modify to suit the wishes or needs of a particular individual. While ideating for a recent eCommerce project, I returned to a website of a popular apparel eCommerce site. Their site looked the same as yesterday.  Empathizing with most customers, I asked the following questions: Can I get some help here? …

Muse Observations – Relaxed but Not Calm

One of the benefits of the new Muse headband are the multiple sensors that it includes: Mind (EEG) Heart (PPG + Pulse Oximetry) Body (Accelerometer) Breath (PPG + Gyroscope) Recently, I learned an important piece of feedback which is critical to understand your mind/brain/body connection. There’s a difference between: Relaxed vs. Calm. From this session, you can see that while …